Legal & Privacy

Terms and Conditions

Terms & Conditions

1. Company Information

SAHARA GOLDEN
[Your Business Name]
[Business Address]
Netherlands

Email: [your email]
KvK Number: [your Chamber of Commerce number]
VAT Number: [your VAT number]


2. Applicability

These Terms & Conditions apply to all orders, purchases, and use of the SAHARA GOLDEN website.

By placing an order, the customer agrees to these terms.


3. Products

We strive to display our products and descriptions as accurately as possible. Slight differences in color or appearance may occur due to screen settings or handcrafted production.


4. Pricing & Payments

All prices are listed in EUR and include VAT unless stated otherwise.

Payments are processed securely through trusted payment providers.

SAHARA GOLDEN reserves the right to change prices at any time.


5. Shipping & Delivery

Orders are processed within [1–3] business days.

Delivery times are estimates and may vary depending on destination and carrier delays.

Customers are responsible for any customs duties or import fees outside the EU.


6. Right of Withdrawal & Returns

Customers within the EU have the right to withdraw from their purchase within 14 days of receiving the order.

Due to hygiene reasons, opened or used skincare products cannot be returned unless defective.

Returned products must be unused and in original packaging.

Refunds are processed after inspection of the returned items.


7. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number.


8. Liability

SAHARA GOLDEN is not liable for indirect damages, delays, or losses caused by third-party carriers or circumstances beyond our control.

Our products are intended for cosmetic use only.


9. Privacy

Personal information is handled according to our Privacy Policy.


10. Governing Law

These Terms & Conditions are governed by Dutch law.

Any disputes shall be submitted to the competent court in the Netherlands.

Legal & Privacy

Privacy Policy

Privacy Policy

At SAHARA GOLDEN, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.


1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • IP address and browsing data

Payment details are processed securely through trusted payment providers and are never stored by SAHARA GOLDEN.


2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Send marketing communications (only if you have subscribed)

3. Sharing of Information

We only share necessary information with trusted third parties required to operate our business, including:

  • Payment providers
  • Shipping partners
  • Website and analytics services

We never sell your personal information to third parties.


4. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic.

Cookies may be used for:

  • website functionality
  • analytics
  • marketing and advertising purposes

You can adjust your browser settings to disable cookies at any time.


5. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.


6. Your Rights

Under applicable privacy laws, including the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your stored information

To exercise these rights, please contact us using the details below.


7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.


8. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

SAHARA GOLDEN
Email: [your email address]


9. Changes to This Policy

SAHARA GOLDEN reserves the right to update this Privacy Policy at any time. Changes will be published on this page.